Support
We're here to help you get the most out of TheScene.
Contact Us
Common Issues
First, please check your spam folder. If it's still missing, reach out to us using the Support form with your email and transaction details, and we'll help track it down.
Click the Plus button on the navigation tab to host your event. You would have to go through a verification process, after which you can start creating events and selling tickets right away!
Ticket sales are generally final. If an event is cancelled, we will coordinate with the host to ensure refunds are processed automatically to your original payment method. For disputes, contact support.
Please ensure you are using the latest version of TheScene app. If the issue persists, try clearing the app cache or reinstalling. Contact support with your device model if you need further help.